Terms and Conditions

Effective Date: 25 July 2025

Welcome to FrozenFresh.online. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website, you agree to comply with and be bound by these terms. If you disagree with any part of the terms, please do not use our website.

1. Website Usage

• The content of this website is for your general information and use only. It is subject to change without notice.

• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

2. Products and Services

• We offer a variety of fresh and frozen food products, including but not limited to kababs, marinated items, and meat products.

• Product images are for representation purposes only. Actual products may vary.

• All orders are subject to availability and confirmation.

3. Pricing and Payments

• All prices listed on the website are in Indian Rupees (INR).

• We reserve the right to change prices at any time without prior notice.

• Payment must be made at the time of purchase via available payment methods.

4. Shipping and Delivery

• Delivery areas and timelines are mentioned on the shipping policy page.

• Frozen products are delivered with proper packaging to maintain freshness.

• We are not responsible for delays caused by third-party delivery services.

5. Return and Refund Policy

• Due to the nature of food products, we do not accept returns once the package is opened.

• In case of damaged or incorrect products, please contact us within 24 hours of delivery with proper photos.

• Approved refunds will be processed to the original payment method.

6. User Conduct

• Users agree not to misuse the website or post abusive, harmful, or illegal content.

• Any such behavior may lead to account suspension or legal action.

7. Intellectual Property

• All content including logos, images, and text on FrozenFresh.online is the property of the website and is protected by copyright laws.

• You may not reproduce, duplicate, or copy any material without written consent.

8. Modifications

• We reserve the right to update or modify these terms at any time without prior notice.

• Changes will be posted on this page, and your continued use of the website implies acceptance.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, you can contact us:

FrozenFresh.online
Email: order@frozenfresh.online
Phone: +91-9958259968